Quest Diagnostics and Catapult Health Provide Virtual Preventive Care Services for Employers During COVID-19 Pandemic and Beyond
First collaboration of virtual care provider and national laboratory provider features self-collected at-home specimen collection and mental health care support to empower diverse workforces to access health care safely
Clinical encounter also evaluates patients for risk of COVID-19
SECAUCUS, N.J., Oct. 27, 2020 /PRNewswire/ — Quest Diagnostics (NYSE: DGX), the world’s leading provider of diagnostic information services, and Catapult Health, the leading national provider of employer-sponsored Preventive Checkups, have formed a collaboration designed to help organizations facilitate virtual (telehealth) access to clinical services for their employees and adult dependents, with emphasis on reducing risks related to preventable chronic diseases.
The first-of-its-kind collaboration specifically focuses on helping employers create a highly convenient and safe way for employees to access thorough and guideline driven preventive care and mental health support during the COVID-19 pandemic. Research shows many individuals are reluctant to seek in-person health care due to fear of contracting the SARS-CoV-2 virus, raising the prospect that untreated, preventable conditions will progress to more advanced disease.
“Social distancing and fear of contracting COVID-19 make it difficult for many individuals to access preventive care services from their healthcare providers. At the same time, employers recognize that at-home care, technology enabled options, including preventive care and screening, can be highly effective in enabling prevention and treatment of chronic diseases, supporting better workforce health and lower medical costs,” said Jay G. Wohlgemuth, M.D., Senior Vice President and Chief Medical Officer, and head of the company’s Employer Population Health programs. “Quest Diagnostics and Catapult Health have complementary capabilities that, together, will improve the ability of organizations to support their employees’ health by providing a patient-centric service that meets them where they are during the pandemic and beyond.”
The collaboration pairs insights from Quest’s biometric screenings offered at-home via specimen self-collection, at Quest’s Patient Service Centers, and at the worksite with Catapult Health’s new VirtualCheckup™ solution. The VirtualCheckup includes a video preventive care checkup to allow for confidential analysis and consultation with a nurse practitioner. Each checkup covers personal and family health history, Quest’s lab test and biometric data, prescription drug adherence, depression screening (PHQ-9), and concludes with the creation of a personal action plan to include referral into employer health and benefits programs. The consultation also screens for potential COVID-19 exposure, and individuals identified as at-risk may be directed to COVID-19 diagnostic testing services provided by Quest.
Health plans typically reimburse Catapult’s preventive care checkups as a covered annual preventive checkup, reducing medical costs for employers and the need for employees to visit a doctor for the checkup.
“When people skip doctor visits, the consequences can be grave in terms of poorer long-term outcomes and higher medical costs,” said David Michel, CEO of Catapult Health. “Because they sponsor much of the nation’s healthcare, employers end up absorbing these costs to a great degree. Our unique virtual care model is designed to change that by taking preventive care into employee’s homes, thereby solving for access
Ultimate Medical Academy Teaches Empathy, Sensitivity Through Virtual Reality at ‘Spark Summit’ Conference for Healthcare Employers
The nonprofit higher education institution hosted more than 40 industry partner attendees at the 5th annual Spark Summit.
Spark Summit guests kicked off the conference from a virtual amphitheater which allowed them to enjoy some of the beautiful sites downtown Tampa has to offer.
TAMPA, Fla., Oct. 16, 2020 (GLOBE NEWSWIRE) — Ultimate Medical Academy (UMA), a nonprofit higher education institution with the mission of equipping and empowering students to excel in healthcare careers, hosted more than 40 industry partner attendees at the 5th annual Spark Summit. Each year, the Summit brings together healthcare leaders from across the nation who partner with UMA to match graduates to much-needed healthcare roles within their organizations. Summit participants get to connect, share achievements, and gain new insights about trends in healthcare education, recruitment and professional development. This year’s Summit looked different than usual due to social distancing measures and travel restrictions, and due to a new and unique conference element – virtual reality (VR).
“VR has been a buzz-term for decades but in the last five years, it has really begun to emerge in practice, and education is a key area of opportunity,” said Geordie Hyland, UMA’s Executive Vice President. “Over the next decade, emerging technologies are expected to play a significant role in the transformation of education. The Spark Summit is giving UMA the chance to showcase some of our new VR learning experiences which are available now and were designed to help Healthcare employers upskill their workforces.”
During the 2020 Spark Summit, attendees donned VR goggles first to ‘meet and greet’ each other during an opening session hosted in a virtual downtown Tampa amphitheater and then to participate in empathy training vignettes.
Empathy and sensitivity are critical skills in healthcare – driving patient satisfaction, compliance and trust, which are good for patient health outcomes as well as a company’s success.
“UMA has more than a decade of experience in online learning, and the circumstances of this year presented an opportunity to share our expertise with partners in a new way,” said April Neumann, UMA’s Senior Vice President of Career Services. “Empathy is a vital skill for all industries that interact with customers and patients, especially healthcare. We wanted to provide a unique and meaningful VR experience that was educational while also being impactful.”
The training vignettes were created to be as realistic as possible, drawing on real-world experiences that patient-facing healthcare workers encounter working in a retail environment as a pharmacy technician, or even in a work-from-home environment supporting open enrollment for healthcare insurance organizations. The environments themselves were also crafted to be as realistic as possible, from the items present on the pharmacy counter to the number of screens an employee would have in a typical work-from-home position. Summit participants got to play the role of a healthcare worker in the VR